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Frequently Asked Questions

Is the office open?

Construction is still underway,but we’re onsite and happy to show you around! Please call, e-mail or text us for more information and to be added to our waitlist!

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What are your office hours?

Monday  8am – 5pm

Tuesday – Friday 9am – 5pm

Saturday 10am – 2pm

Please call us anytime for a showing! 989-909-5399

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What are the application requirements?

All applicants must complete an application and satisfy our standard screening criteria. Screening is conducted in compliance with all applicable federal, state, and local fair housing and housing laws.

Our general qualification guidelines include:

  • Income Verification: Verifiable gross monthly household income of approximately three (3) times the monthly rent. Alternative sources of lawful income are considered.
  • Credit History: A credit screening will be conducted. Credit history is evaluated as part of an overall application review.
  • Rental History: Previous rental or housing history may be reviewed.
  • Criminal Background Screening: A criminal background check may be conducted in accordance with applicable laws. Results are evaluated on an individualized basis, considering the nature, severity, and recency of any conviction.

All applications are reviewed as a whole. Approval decisions are based on multiple factors, including income, credit, rental history, and screening results. An individualized assessment may be conducted where required by law.

We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic under applicable law.

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How much is the application fee?

The application fee is $35.00. We will do both a background and credit check.

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What is the deposit?

The deposit for each floor plan is listed on our application page.

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Do we take pets?

We only take pets on in certain apartments. Pets must be 25 lbs or less. We do not always have pet apartments available so please call and check availability.

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Do we accept Section 8 or any type of housing vouchers?

Yes, if all other criteria listed above is met and if your completed application is approved.

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Are you an income based apartment?

No, you must make 3 times the monthly rent to qualify.

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What are your leasing terms?

We offer 1 year leasing terms. Short term leases may be available for an extra fee.

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What utilities is a tenant responsible for?

We bill residents a convenient flat, fixed fee for water service:

Unit size Studio 1 Bedroom 2 Bedroom
Monthly water charge $50 $75 $100

Electricity is included, but there is an allowance limit on electric charges, residents are billed for usage above the allowance.

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How do I do my laundry?

On-site laundry rooms are available on each floor. Our largest apartments 1-bedroom and 2-bedroom apartments have washer/dryer hookups.

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What furnishings are in the apartment?

In addition to the great location and views of the river, the apartments are furnished with:

Granite Countertops

Shaker Style Soft Close Cabinets

Stainless Steel Refrigerator

Stainless Steel Oven

Microwave

Coffee Maker

Baja Woodland Style Dresser and Ottoman

Lamp

Lancer Suites Sofa Bed

Charcoal Recliner

40″ Smart Tv

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How do I contact Lux Off Washington Apartments?

Have a question that isn't answered above? Contact us by completing this form: